Mental Health First Aid


Mental Health First Aid at Work (IOSH Approved)

One in four adults in the UK will be diagnosed with a mental health condition in any given year and many people are not well informed about how to recognise these conditions or provide support. Mental ill health can have a serious effect on not only someone’s personal life but also their working life. We want to encourage people to talk about mental health as we would physical health, reducing the stigma attached. At Health Matters, we offer a range of workplace programmes suited to all employee levels related to mental health.


Mental Health First Aid at Work is a 2-Day course intended for employees of workplaces that wish to ensure that a level of knowledge, skills and confidence exists to manage and support employees who are or may be struggling with mental ill health in the workplace setting. 


Who Should Attend? 

This course is appropriate for staff at any level in any industry but may be particularly useful for those who have a Human Resources or Line Management function or who find themselves being approached by those in need of support. 


Learning Aim 

The aim of this course is to enhance understanding of mental health problems and the role the workplace must play in ensuring that the employees are adequately supported, and appropriate control measures are in place. The course will also develop the skills, motivation, knowledge and confidence of those assigned the role of the mental health first aider in offering help to colleagues with symptoms of mental illness and to guide them towards appropriate professional help. 

Mental Health First Aid (PHA - Public Health Agency)

This 2 day course has been devised to increase the knowledge and confidence of participants to enable them to provide first aid and support for people experiencing mental health problems at home and at work.


Research by the Mental Health Foundation 2015 found 92% of us would stop and help someone injured in a road traffic accident, but only 51% would offer to help someone crying in public. The survey also found that a quarter of people would not know what to do or say if someone close to them at home or at work had worries about their own mental health.   


This 2-day specialist course has been devised to increase the knowledge and confidence of participants to enable them to provide first aid and support for people experiencing mental health problems at home and at work.  Recognised and approved by the Public Health Agency the training educates and delivers the message that mental health problems are everybody’s business; affecting neighbours, friends, colleagues, relatives and ourselves.   


The aim of the training is to assist trainees to help:  

  • Preserve life where a person may be a danger to themselves or others   
  • Provide help to prevent the mental health problems developing into a more serious state
  • Promote recovery of good mental health
  • Provide comfort to a person experiencing mental ill health
  • Raise awareness of mental health issues in the community
  • Reduce stigma and discrimination 


Many of those who have taken part in our MHFA programmes to date have benefited from positive changes in their knowledge, attitude and behaviour which has resulted in greater confidence in providing help to others and decreased social distance from people with mental health problems.   


Our evaluation supports research that show that MHFA training increases knowledge and confidence around mental health issues, decreases stigmatising attitudes and most importantly, that trainees put their training to good effect by offering first-aid to people suffering from mental distress in workplaces, at home and in the community.   


Mental Health First Aid (MHFA) is intended for a variety of audiences. It is relevant to management and staff of all levels and disciplines and is particularly relevant for:  

  • Human Resource Professionals
  • Health & Safety Personnel
  • Primary Healthcare Staff 
  • Police and Prison Staff 
  • School and College Personnel, Community Groups, Religious Groups 
  • Any individual wishing to increase their knowledge of mental illness including family members   

In addition to Mental Health First Aid, we also offer stress related programmes for employees of all levels. These sessions provide practical guidance as to how employees can recognise stressors in their lives and assist to improve their own mental well being and that of others.


This session covers:
• Definitions and current statistics
• Signs and symptoms of stress
• Signs and symptoms of changing mental health
• Roles and responsibilities for mental wellbeing at work – who should take action?
• Available support

• Reducing the risk – The 5 steps to wellbeing


Stress management training has been specifically developed to meet the needs of organisations that have recognised the crucial role managers, supervisors and team leaders play in the reduction and prevention of work-related stress.


This stand alone qualification focuses on the role of workplace stress, identification of likely causes and examination of the steps that could be taken to prevent and alleviate stress related problems in the workplace.


Participants will be able to:

  • Understand how to meet legal and HSE (NI) / HSE compliance responsibilities
  • Be clear about what stress is and the risk implications for employees and the organisation
  • Increase the confidence of individuals to start a conversation / discussion about stress in the workplace
  • Incorporate frameworks and practical approaches / tools that can be used to prevent stress
  • Reduce the stigma of mental health in the workplace

Sign post staff to relevant helping agencies if required.