Healthcare Training

Browse Our Healthcare Course Portfolio

Anaphylaxis Training

The aim of this 2 hour course is to increase knowledge of the principles and practice of the safe handling and administration of medicinal products in general and in particular with regards to an Epi-Pen.

 

An auto – injector is prescribed for and given to individuals having had a history of systemic allergic reactions towards insect stings, foods or medication. Staff working in a variety of settings may need specific training to recognise anaphylaxis reactions and to treat under the prescriptive authority of a Medical Doctor.

 

As per the advice given by UK Resuscitation Council in “Emergency Treatment of Anaphylactic Reactions – Guidelines for Healthcare Providers” 2012 & 2015, Health Matters follow the guidelines strictly. Individuals who attend our training are shown how to use an auto-injector and they are also given the opportunity to practice using a training device.

 

The course content will reflect the level of training required by the trainees and will incorporate organisational policies and procedures.

 

We at Health Matters stipulate that all staff who are involved in the role of assisting with administration of medication must preferably be qualified First Aiders i.e. be in receipt of a valid First Aid at Work Certificate.

 

Anaphylaxis Training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Basic Food Hygiene for Care Staff

This 3 hour course is relevant for all caring staff that perform low-risk tasks and other similar duties regarding food handling and preparation within a variety of care settings.

 

It is also appropriate and can be specifically tailored for service users living in independent and supported living schemes.

 

All food handlers must, by law, receive appropriate Food Hygiene training, as they have a legal responsibility and ‘duty of care’ to anyone who subsequently eats the food that has been prepared.

 

For cooks, chefs and other staff who are involved with the preparation and actual cooking of food, we can offer an accredited Basic Food Hygiene 1 day certificated course.

 

Basic Food Hygiene for Care Staff can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Bereavement Awareness

This 3 hour Loss and Bereavement Awareness training helps delegates to develop the skills and understanding of how to sensitively and appropriately manage the issues commonly associated with death, dying and bereavement.

 

Delegates should come away from this course understanding the different stages of loss and how they can provide the required support to people suffering bereavement.

 

Bereavement Awareness training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Care Planning, Record Keeping and Data Protection

The aim of this 3 hour Care Planning, Record Keeping and Data Protection training course is:

  • To assist Nursing and Care Staff appreciate the importance of good record-keeping to protect themselves, their service users and their organisation.
  • To reinforce to staff their moral, professional and legal accountability in regard to planning, recording and delivery of care using a person centred approach.
  • To ensure care will be delivered on the basis of individual needs, recorded on fully consulted Care Planning documentation in line with organisational Policy, HSSPS Care Standards and Best Practice requirements.

 

Care Planning, Record Keeping and Data Protection can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Catheterisation Training

This 1 day course aims to provide Registered Nurses with the theoretical knowledge and skills to assist them to safely undertake the procedure of urethral catheterisation of both male and female residents.

 

By the end of the training trainees will be able to:

  • Apply relevant anatomy and physiology to the procedure of catheterisation and review the anatomy of the genito-urinary system.
  • Review the nurse’s role in relation to legal and professional issues in relation to catheterisation.
  • Explain indications for catheterisation.
  • Apply the principles of aseptic technique in the procedure of catheterisation.
  • Describe and demonstrate the procedure for catheterisation.

 

We recommend a period of supervised practice within 4 weeks of initial training until the nurse deems him / herself competent in the procedure of insertion of catheters. This can be discussed with and agreed with our Continence Specialist Nurse on the training day.

 

Catheterisation Training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Child Protection

This 3 hour training session will assist you to meet your staff’s training requirements whilst complying with relevant Child Protection Legislation.

 

The training will include the following topics and be delivered through a participative forum including problem solving scenarios:

  • Definition of and forms of abuse.
  • Roles and responsibilities as a childcare worker.
  • Child protection legislation & statutory guidance.
  • Protection bodies and agencies.
  • Possible causes of child abuse.
  • Indicators of child abuse and / or neglect.
  • Child protection principles and codes of behaviour – incorporating workplace policy and reporting procedures.
  • Guidelines for self-protection.
  • What to do if child abuse is suspected, alleged or occurs.

 

Please Note: All Child Protection Programmes can be devised to suit the requirements of staff of different levels working in a variety of settings including Hospitals, Children’s Homes, Private Agencies, Early Years Crèches, Playgroups, Education Sectors and Youth Services.

 

Child Protection training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Clinical Skills for Senior Care Staff
 This 1 day course has been devised to assist management and staff to meet the increasing need for Care Staff to be upskilled and be more involved in the assessment of individual care needs. It also aims to educate senior care staff to be able to care for dependent service users as a safe and effective member of the multidisciplinary care team.

 

This comprehensive training is appropriate for suitably experienced senior care staff and is linked to the HSC 3052 unit ‘Undertaking Physiological Measurement’ of the QCF Framework. This is a practical training program. Specific tasks relating to clinical skills taught and assessed during this programme include the following: –

  • Temperature.
  • Breathing.
  • Blood pressure.
  • Pulse.
  • Fluid balance.
  • Urinalysis.
  • Weight.

 

Students must be supervised after the training by a Registered Nurse carrying out tasks on at least 3 occasions within a 2 week period following training.

 

Each trainee is then required to submit a comprehensive reflective record of the tasks carried out the direct supervision and direction of a Senior Experienced Registered Nurse within their work setting. The appropriate recording sheets will be supplied.

 

Clinical Skills for Senior Care Staff can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Competency Based Medication Management

The aim of this 1 1⁄2 day training and competency based assessment programme is to provide training and advice for Care Workers on the management of medications to assist management and staff to achieve compliance with current Regulations and Standards for Medicine Management.

 

During the training each criterion detailed in standard 7 of the Minimum Domiciliary Care Standards will be addressed and guidance is given to all trainees on how compliance can be achieved.

 

The competency based training in Administration of Medication incorporates the RQIA advice on the essential elements of this training as specified in the Guidelines for the Control and Administration of Medicines for Domiciliary Care Agencies 2009.

 

Each trainee will be subjected to a rigorous and comprehensive competency based assessment by completing Objective Structured Clinical Examinations (OSCE). The OSCE will comprise of a circuit of short stations, 1 practical station with a simulated client and 4 written stations. Trainees rotate through the 5 stations, completing all their stations on their circuit. Each trainee is examined on a ‘one to one’ basis with 1 or 2 examiners.

 

In the event of a trainee not reaching required levels of achievement during the training programme, he/she will be given 1 additional attempt to achieve. Feedback regarding areas of non-achievement will be given to the respective manager of the care worker and any remedial action, additional support and supervision necessary will be stipulated within a written report. Depending on the nature of the referral he/she may be required to attend the full training again.

 

A certificate will be issued for those trainees who successfully complete the course. It is vital to the acquisition of knowledge and skills that learning and development must not stop after carers have attended the training. Following completion of the course it is essential that all agencies provide a period of supervised practice until management are satisfied with the trainee’s level of competence. This must be reflected within the organisation’s policy and safe working procedures in regard to the Administration of Medication by Care Staff to Service Users.

 

This need for ongoing assessment, audits and identification of risks by management within the agency is necessary to ensure that the agency meets the needs of each service user and that the safety of the service user and care worker alike is assured.

 

Records of training and competency assessments will be given to the Management of the Agency by Health Matters training department and they must be maintained and available for inspection by the RQIA.

 

In addition to having their care staff attend competency-based training in the Administration of Medication, all agencies must comply with all relevant guidelines for safe practice.

 

Competency Based Medication Management can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Continence Management

This 3 hour training session covers all of the important aspects of continence management and can be specifically tailored to meet the specific needs of Nursing and support staff who work in a variety of Care Settings.

 

Lecture, discussion, demonstration and depending on programme simulated practice may be included.

 

Aims and Objectives

  • Prevalence and Impact of Incontinence on Individuals.
  • Basic Anatomy and Physiology of the Bladder and Bowel.
  • Types of and Causes of Incontinence.
  • Assessment Process.
  • Frequency Volume Charts.
  • Treatment and Management of Urinary Incontinence.
  • Management of Incontinence with Products.

 

Continence Management training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Coping with Challenging Behaviour including Basics of Breakaway
This 1 day course can help Nursing and Caring staff to cope with challenging behaviour in their working environments.

 

All staff who have to cope with such behaviours are entitled to expect:

  • A clear policy and procedure.
  • Appropriate training.
  • Effective monitoring of all incidents of challenging behaviour.
  • Appropriate psychological debriefing or counselling, where necessary, in the case of persistent stress and trauma.

 

Through our training and consultancy service, Health Matters can assist your organisation to meet your statutory obligations and ensure the health, safety and welfare of your employees and the people whom they support.

 

Coping with Challenging Behaviour including Basics of Breakaway can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

COSHH Awareness for Healthcare

This 1 day course is aimed at Nursing, Care and other staff working within a variety of care settings including hospitals, care homes, domiciliary support and supported living schemes.

 

It is relevant to those who use substances hazardous to health at work and introduces participants to the hazards associated with those substances, the risks and controls available and what to expect from a COSHH assessment.

 

On completion of the training, the participant will be able to look carefully at their own work activities and contribute to the safer use of hazardous substances in co-operation with their managers and supervisors.

 

COSHH Awareness for Healthcare can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Dementia Awareness

Our 3 hour training session is based on the requirements of Standard 10 of the Nursing Home Minimum Care Standards which stipulates that responses to patients are appropriate and based on an understanding of individual patient’s conduct, behaviour and means of communication.

 

Our programme incorporates the recommendations of “Improving Dementia Services in Northern Ireland – A Regional Strategy” HSSPS Nov 2011 and the “Irish National Dementia Strategy” DOH Dec 14 which drawing on best practice here and elsewhere, makes recommendations aimed at improving the services and support arrangements currently available for people with dementia, their families, and their carers.

 

On completion of the training, the participant will be able to look carefully at their own work activities and care for clients with dementia in a sensitive ‘person-centred’ manner and take reasonable steps to protect themselves and others at work.

 

Dementia Awareness training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Diabetes Awareness

This 3 hour training session is for Healthcare professionals without specialist knowledge of diabetes, for example, practice nurses, occupational health nurses, care home managers, healthcare assistants or carers for people with diabetes.

 

As diabetes is on the increase, even more of us are coming into contact with people who have the condition. It is important to understand the complexities relating to the lifestyle that a person with diabetes faces each day. This course will give attendees knowledge and confidence when working with people with diabetes.

 

Health Matters’ experience and expertise ensure that those attending the course receive the most up-to-date and comprehensive information available.

 

Diabetes Awareness training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Diabetes Management

This 1 day course will give attendees the knowledge and confidence required when caring for people with diabetes. Suitable for Healthcare Staff, this one-day training course aims to develop essential skills, knowledge and expertise in the management of residents with diabetes.

 

The programme is relevant for Healthcare professionals without specialist knowledge of diabetes, for example, practice nurses, occupational health nurses, care home managers and healthcare assistants who care for people with diabetes.

 

Diabetes Management training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Digital Rectal Examination

This is a 3 hour course on Digital Rectal Examination (DRE) is an invasive procedure and should only be performed after completion of a full assessment of constipation. Its intimate nature and fears of litigation / accusation of abuse have led to confusion among nurses about their professional and legal responsibilities. Obtaining a patient’s legal consent is a necessary part of good professional practice ensuring trust between nurse and patient. RCN (2006) guidance addresses many of the issues related to the professional and legal aspects of DRE and clearly states that nurses should receive appropriate training to competently undertake the procedure.

 

The number of supervised practices required to achieve competence will be determined by the registered nurse and supervisor, taking into account the registered nurse’s own learning needs.

 

Digital Rectal Examination training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Dysphagia, Nutrition and the use of Thickening Agents

The aim of this 3 hour training course, which is delivered by our consultant nutritionist, is to give health care professionals in care home settings and others working with residents/service users with dysphagia the knowledge and practical skills to incorporate thickeners into all types of fluids.

 

The course is practical and applied and will reflect the needs and level of the attendees whilst following the recognised UK and Irish descriptors for use. Demonstrations and workshops on planning nutritional needs during our training, using thickening agents, will assist us to assess for levels of competency.

 

Dysphagia, Nutrition and the use of Thickening Agents can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Effective Communication Skills for Carers

This highly participative 3 hour training programme is appropriate for all Healthcare staff who come into direct and indirect contact with service users, their families, and other colleagues.

 

One of the key features of healthcare that patients value and remember is the communication performance of all members of the healthcare team.

 

Without effective communication skills healthcare staff will be less able to:-

  • Find out what service users, their families, and colleagues think and feel.
  • Provide the kind of information other need.
  • Interpret complex situations accurately.
  • Negotiate, mediate and intervene sensitively, authoritatively and appropriately.

 

The ability to communicate clearly and form effective, productive relationships is essential for the provision of high-quality person-centred care. Therefore, these are the main skills and behaviours that this course will address.

 

Effective Communication Skills for Carers can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Epilepsy Awareness

Our experienced Healthcare Staff offer this 3 hour course on Epilepsy Awareness which is suitable for healthcare staff or families in line the Joint Epilepsy Council (JEC) training guidelines and current best practice.

 

Epilepsy is a condition that affects the brain and causes repeated seizures. Epilepsy is estimated to affect more than 500,000 people in the UK and Ireland. This means that almost one in every 100 people has the condition.

 

The course is aimed at those who care for people with epilepsy. At the end of the course the attendees will:-

  • Have an understanding of epilepsy and its management.
  • Understand the psychosocial and cultural effects of epilepsy on individuals and families.
  • Understand the importance of care planning and risk assessment to ensure a safe environment and optimum treatment.
  • Be able to recognize seizures and take appropriate first aid actions.
  • Recognize the emergency situation and take appropriate actions.

 

Epilepsy Awareness training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Epilepsy Awareness and Admin of Buccal Midazolam

This 3 hour session provides attendees with awareness of Buccal midazolam, which is being increasingly used as an emergency treatment for prolonged convulsive seizures (a seizure that lasts longer than 5 minutes) in children, young people, and adults with epilepsy. Midazolam belongs to a family of medicines known as benzodiazepines. When midazolam is administered against the buccal cavity or nasal mucosa, it reduces the risk of a prolonged convulsive seizure or prolonged convulsive seizures developing into status epilepticus.

 

It is recognised that the administration of Buccal Midazolam for the control of prolonged or continuous seizures is an effective treatment which can be life-saving. Given promptly, this relatively simple procedure can prevent the major disruption to daily life resulting from hospital emergency treatment.

 

Important Notice to Employers

In addition to training, we within Health Matters (Health & Safety) Ltd strongly advise that the employer arranges for each participant to observe the procedure being carried out by a trained and experienced member of staff and is supervised as per JEC guidelines on at least the first occasion the procedure is used.

 

We appreciate this may be difficult if Buccal Midazolam is rarely needed. For that reason, we advise the delegates to only carry out this task under the supervision of a senior staff in the first instance and thereafter if they consider themselves to be confident and competent to carry out the task and that the guidelines of the individual care plan is followed.

 

Insurance cover should also be clarified by the organisation and a statement made regarding the public liability insurance to say that it covers staff carrying out this procedure – as per JEC Guidelines.

 

Epilepsy Awareness and Admin of Buccal Midazolam can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Epilepsy & Stesolid

The core components of this 1 day training course comply with the recommendations of the National Institute for Clinical Excellence NICE ‘Epilepsy information guidelines for Carers’ and are as follows:

  • Epilepsy in General.
  • Diagnosis and treatment options.
  • Medication options and side effects.
  • Seizure types, triggers and seizure control.
  • Management and self-care.
  • Risk Management.
  • Status Epilepticus.
  • First aid, safety and injury prevention.
  • The administration of rectal diazepam.
  • Health and safety issues.

 

In addition to the training, we advise that each organisation devise a policy and comply with the recommendations on care planning and documentation. Advice on both is outlined in the Joint Epilepsy Council guidelines. We can assist you further regarding this if you so wish.

 

During training, the trainer checks that the learning is taking place by supervising the participant in a simulated procedure using an anatomical model.

 

All participants are advised also to observe the procedure being carried out by a skilled member of staff in the workplace before carrying out the procedure themselves under the direction and supervision of an experienced staff member. We at Health Matters further recommend that participants have recently attended first aid training and have been fully inducted into the organisation with whom they work.

 

The trainees should be asked to administer rectal diazepam to a client only after it has been given on at least one occasion to that person under medical supervision.

 

The outcome of the procedure should be discussed with the respective line manager and documented in their work-based portfolio.

 

In addition to the above method of assessment, we request after training that participants also answer questions relevant to the procedure.

 

Completed questions can be forwarded directly to Health Matters for assessment at the end of the session or if preferred assessed internally by one of your organisation’s work-based assessors.

 

Epilepsy and Stesolid training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Essentials of First Aid

This 3 hour course should be considered for staff who will be trained to assist and provide support for the trained First Aider/Nursing Staff.

 

It is suitable for Nursing and Care staff in a variety of care settings including Nursing and Residential Homes, Domiciliary Support and Supported Living. Training will be tailored to be relevant to the specific needs of the client group i.e. babies and children, learning disability and / or older people.

 

This is a short First Aid course designed to deliver training in basic life-saving priorities and skills to meet the requirements as set out by Local Health Boards and RQIA – Regulation and Quality Improvement Service.

 

HSSPS Min Care Standards recommend a short update on Basic First Aid skills on an annual basis.

 

Essentials of First Aid can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Falls Prevention & Management

This 3 hour course is relevant to Nursing and Care Staff in a variety of Care settings. It incorporates NICE Guidelines and the National Service Framework (NSF) for older people, Department of Health and RQIA guidance, HSSPS Care Home Standard 22, and also up to date, research based best practice advice.

 

Every day in the UK, almost 10,000 people aged over 65 will fall. The personal costs are staggering, with falls resulting in injury, hospitalisation and many result in death.

 

According to research, many of these incidents could be prevented if a strategic approach was taken by staff within Care Homes and the Community in regards to prevention and management of falls.

 

After attending this training staff will be able to:-

  • List the risk factors that can lead to falls within the care home environment.
  • Describe why the residents they support are more at risk of falling.
  • Explain why the elderly and other client groups are more at risk of long term adverse effects of falling within their Care Setting.
  • Contribute to a reduction in the number of falls through comprehensive assessments of residents and environment also be aware of preventive strategies that can be implemented to reduce the risk.

 

Falls Prevention & Management training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Fire Safety Awareness in Healthcare

This course can range in duration from 1 1⁄2 hours to 2 days, depending on the needs of your organisation. We will guide care home owners, managers, and staff through the responsibilities they each have for fire safety, including risk assessments, fire precautions, emergency procedures, fire service audits, fire safety management plans, personal emergency evacuation plans and any other topics you wish to discuss.

 

The legislation has significantly changed the way in which employers and people in control of premises are required to manage fire safety. Responsibility for fire safety in the workplace now clearly rests with the employer and those with any degree of control of premises (deemed the appropriate person).

 

A Training program should be specific to the premises and should specify the minimum frequency (no less than twice each year), the duration and the syllabus (content as below).

 

NB: All programmes should include information on the following:-

  • How fire behaves in enclosed spaces. The speed of development from the point of ignition to the point of flashover and the limited time available for effective action.
  • How to use fire fighting equipment.
  • The specific roles and responsibilities of management and staff.
  • The evacuation procedure with particular attention being given to the night time situation.
  • The emergency plan and each person’s role in same.
  • An awareness of the types of toxic chemicals and gases produced by a fire, including the dangers and speed of effect for these toxic gases in a fire.

 

Training should be delivered by competent persons and the training outcomes should be validated and training should be provided at the start of employment as part of induction and thereafter on a regular basis at least twice each year.

 

NB: It should not be assumed that experienced staff have the necessary expertise. All staff must attend the training and attendance should be monitored using a matrix.

 

In training staff in safe evacuation procedures, the trainer simulates worst case scenarios using available equipment.

 

Fire Safety Awareness in Healthcare can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Health & Safety Awareness in Healthcare

This comprehensive 3 hour course has been designed to provide essential knowledge and understanding of health and safety for Nursing, Support and Care staff working in a variety of care settings, including Hospitals, Supported Housing, Housing Associations, Domiciliary Care, Residential and Nursing Homes.

 

Employers have a responsibility to provide safe and healthy workplace conditions as well as safe systems and methods for workplace activities.

 

An essential element of any safe system is the knowledge and attitude of employees, and this demands proper training in the basics of health and safety, as well as specific training for individual tasks.

 

This course aims to provide employees with health and safety understanding which will enable them to contribute to any health and safety management system.

 

We at Health Matters ideally like to incorporate organisational policies and safe working procedures within our training and where required our consultancy staff can assist management to devise or revise same if required.

 

Health & Safety Awareness in Healthcare can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Infection Control Link Worker

Health Matters 1 day Link Worker Training course is developed in line with the RCN Infection Prevention and Control Link Nurse Competences, and also the WHO core components of infection prevention and control programmes. It covers the following topics:-

  • Role and Responsibilities.
  • Overview of Infection Prevention and Control.
  • Patient Care Practice (Prevention of Infections).
  • Isolation precautions and use of PPE.
  • The importance of Hand Hygiene.
  • Prevention of Multi-drug Resistance Organism.
  • Specimen collection.
  • Laundry and waste.

 

An annual update is recommended for this course.

 

Infection Control Link Worker training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Infection Control Awareness

This 3 hour course allows the participant to look carefully at their own work activities and take reasonable steps to protect themselves and others at work.

 

The steps taken in Residential, Nursing Homes, Hospitals and other Care Settings to protect residents from infection represent an important element in the quality of care provided by staff. Care settings have an obligation to ensure the environment is also safe for their staff and visitors.

 

Topics covered include:

  • Sources of infection in the workplace.
  • Principle causes of spread of infection.
  • Northern Ireland Infection Prevention and Control Guidelines.
  • Standard Infection Precautions.
  • Control measures and monitoring exposure at work.
  • Effective use of Personal Protective Equipment and Hand Washing.
  • Safer Practice notice – Colour coding cleaning materials and equipment.
  • Segregation and storage of clinical waste.
  • MRSA, C Diff, Hepatitis C, TB and other relevant infectious diseases.

 

Infection Control Awareness training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Insertion of Indwelling Urinary Catheters for Reg Nurses
This 3 hour course aims to provide Registered Nurses with the theoretical knowledge and skills to assist them to safely undertake the procedure of urethral catheterisation of both male and female residents.

 

Objectives: By the end of the training trainees will be able to:-
  • Apply relevant anatomy and physiology to the procedure of catheterisation and review the anatomy of the genito – urinary system.
  • Review the nurse’s role in relation to legal and professional issues in relation to catheterisation.
  • Explain indications for catheterisation.
  • Apply the principles of aseptic technique in the procedure of catheterisation.
  • Describe and demonstrate the procedure for catheterisation.

 

We recommend a period of supervised practice within 4 weeks of initial training until the nurse deems him / herself competent in the procedure of insertion of indwelling catheterisation. This can be discussed and agreed with our Continence Specialist Nurse on the training day.

 

Insertion of Indwelling Urinary Catheters for Reg Nurses can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Intimate & Personal Care

This 1 day course provides the participant with the knowledge and skills required to provide support with personal hygiene and appearance.

 

This course will also provide a basic introduction to Disability Awareness and gives participants an opportunity to identify, explore and address care practice towards people who have disabilities.

 

Through this process, they will gain a greater understanding of the barriers faced by disabled people who require assistance with very personal tasks and how they can be overcome in order to maintain dignity, choice and independence.

 

Training will be very much tailored to meet the training need of each individual organisation and their staff and depending on care requirements can include, skin care, pressure sore management, oral hygiene, assisting with bathing, showering, toileting and other personal tasks.

 

Intimate & Personal Care training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Leadership and Management for Healthcare Managers

This 3 Day programme has been designed for Managers and Deputy Managers within Health and Social Care. Not only are they responsible for supporting those in their care, but also for motivating and supporting their staff and influencing the quality of care. Skilled, qualified and confident Clinical leaders and Healthcare Managers are an essential component to the provision of a high quality care service; one that can ensure a safe and effective service, maximum efficiency and profitability.

 

At Health Matters we have created a variety of development programmes and resources to help leaders and managers at all levels feel supported in their roles whilst developing and maintaining a positive workplace culture.

 

Health Matters’ full 3 day programme on how to “Maximise Profitability through Management Development” includes bespoke modules on Leadership and Management for Healthcare and is devised to meet specific needs of Managers and their Deputies working within a wide range of care settings to include Hospitals and Acute Care, Nursing and Residential Care Homes and the Community.

 

Module Summary for our 3 Day programme which can be delivered over 3 full days or 6 half day sessions is as follows:

  • Management style and Effective Leadership
  • Human Resource Management for Healthcare
  • Quality Management and Accountability
  • Finance and Information Governance for Healthcare
  • Culture, Vision and Engagement
  • Customer Care in Healthcare
Learning Disability & Mental Health Awareness

This one-day training is designed to support staff that are new to their position and relatively inexperienced in working with people who have a learning disability and/or mental health problems. Training can also be tailored for parents and guardians of children and adults who have a learning disability and/or mental health problems, and also for staff who have a ‘duty of care’ for children and adults.

 

Training will be tailored to meet the needs of trainees and also the specific needs of vulnerable individuals to whom formal and informal carers have a ‘duty of care’.

 

Learning Disability & Mental Health Awareness training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Legal & Professional Issues for Nurses & Carers

This 3 hour study session is specifically tailored for Nursing and Care staff working within a variety of care settings including Hospitals, Nursing Homes, Residential Homes, Domiciliary Care and Supported Living.

 

At the end of the session the participant will be able to:-

  • Define legal and professional accountability of the nurse or care worker in patient care.
  • Discuss the duty of confidentiality in the workplace and possible exceptions to this duty.
  • Describe the duty of care owed by nurses and care workers to patients and implications of breach of the duty of care, including risk assessments in relation to manual handling, managing behaviors that challenge and lone working.
  • Discuss the legal and professional duties of a nurse or care worker in relation to appropriate record keeping and documentation of patient care.

 

The training can be very much tailored to meet the specific training requirements of attendees.

 

Legal & Professional Issues for Nurses & Carers can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Medication Management Update for Nurses

The aim of this 1 day training course is to increase Healthcare Professionals’ and Care Workers’ knowledge and understanding of the principles and practice of the safe handling and administration of medicinal products.

 

The course content will reflect the level of training required by the trainees and will incorporate organisational policies and procedures.

 

In addition to the training, we advise that each organisation devise a policy and comply with the recommendations for safe use and control of medicines.

 

Training for RGN’s drug calculations, syringe driver management and specific training required for their role can be incorporated.

 

Medication Management Update for Nurses can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Mental Health Awareness

This 3 hour training programme is designed to support staff who work with and support service users who have mental health and related health and social problems.

 

The training aims to provide an overview of mental health and mental illness and challenge some of the stereotypes and stigma associated with the term mental illness.

 

By the end of the session participants will be able to:

  • Describe what is meant by the terms mental illness and mental health.
  • Identify the most common mental health diagnosis.
  • Recognise some of the symptoms of the most common mental illnesses.
  • List the risk factors that may contribute to the development of a mental health problem.
  • Discuss how staff can best support others who are experiencing mental illness and assist those recovering from mental illness.
  • Identify ways of looking after their own mental wellbeing.

 

Mental Health Awareness can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Moving & Handling (Client)

This one-day, in-house course instructs employees in the theory and practice of safer manual handling of loads and clients (both animate and inanimate) within the Care Sector. All our training complies with the relevant legislation, best practice advice and principles of handling as recommended by the Nursing and Midwifery Council, Nursing and Midwifery Board of Ireland, The Chartered Society of Physiotherapy and the College of Occupational Therapists.

 

The following is included in the syllabus:

  • Relevant Legislation – Employer and Employee Duties.
  • Rudiments of spinal mechanics and causes of back pain.
  • Principles of efficient body movement and posture.
  • Introduction to risk assessment.
  • Principles of safer handling of loads.
  • Principles of safer handling of clients.
  • Controversial or unsafe manoeuvres.
  • Practical session using a hoist and a range of manual handling equipment.

 

We can accommodate additional ancillary staff in the first part of this session, which covers load handling.

 

Moving & Handling (Client) training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Moving and Handling Children with Hoist

This one day course instructs employees in the theory and practice of safer manual handling of inanimate loads and children within any work setting that involves the moving of children (with focus on children with disabilities).

 

All our training complies with the relevant legislation, best practice advice and principles of handling as recommended by the Nursing and Midwifery Council, Nursing and Midwifery Board of Ireland, The Chartered Society of Physiotherapy and the College of Occupational Therapists.

 

Moving and Handling Children with Hoist can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Moving and Handling Children excl Hoist

This one day course instructs employees in the theory and practice of safer manual handling of inanimate loads and children within any work setting that involves the moving of children (with focus on children with disabilities).

 

All our training complies with the relevant legislation, best practice advice and principles of handling as recommended by the Nursing and Midwifery Council, Nursing and Midwifery Board of Ireland, The Chartered Society of Physiotherapy and the College of Occupational Therapists.
We can accommodate 5 additional participants in the first part of this session on load handling.

 

Moving and Handling Children excl Hoist can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

MUST Training

The aim of this 3 hour course is to ensure that all qualified nurses and staff involved in nutritional screening, assessment and care planning are appropriately trained to deliver high standards of nutritional care that are appropriate to the needs of individuals in health and social care settings, as set down by the RQIA.

 

Nutritional screening using the MUST tool plays a vital role in providing all health care professionals involved in nutrition and hydration with resources to ensure the very highest standards are met.

 

MUST Training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Nutritional Guidelines & MENU Planning

This is a 3 hour training session designed by Health Matters’ specialist nutritionists.

 

Care home populations have changed over recent years, which has seen an increase in complex nutritional needs and younger residents, who may have more diverse requirements for nutrition. Care home menu planning is a key consideration in this.

 

Staff within all care settings need to ensure they are meeting individual nutritional requirements, which can vary among residents.

 

Health Matters specialist nutritionists can assist your staff to ensure they comply with the Nutritional guidelines and menu checklist for residential and nursing homes 2014 and also adhere to HSSPS Minimum Care Standards.

 

Nutritional Guidelines & MENU Planning can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Palliative and End of Life Care

This 3 hour training session will assist your organisation and your staff by providing training in bereavement care and awareness. Our interactive training can be devised to meet the specific training requirements of staff of various levels.

 

Throughout the session, we explore what we mean by a palliative approach to physical symptoms, assessment and management, effective interpersonal communication with patients and their families, and other issues related to end of life care with sensitivity.

 

Palliative and End of Life Care can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Risk Assessment in Healthcare

This highly participative 1 day training session can be tailored to meet the specific training needs of individual staff with wide ranging care duties. It is relevant to a range of Healthcare personnel such as Care Home Managers, Supervisors and Support Staff who have a responsibility for health and safety at work and in particular for carrying out Risk Assessments within their care setting.

 

Risk Assessment in Healthcare can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Safeguarding of Adults at Risk (Vulnerable Adults)

This 3 hour training session is relevant to staff at all levels who come into contact with vulnerable adults within nursing, residential, supported living or domiciliary care settings.

 

The training is devised to meet the specific needs of each care sector and will incorporate organisational policies and be in accordance with the following:-

  • The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007.
  • Guidance for staff – Adult Abuse – Recognising adult abuse and what to do about it! HSSPS.
  • Safeguarding Vulnerable Adults – a Shared Responsibility, Standards for Guidance and Good Practice.
  • Joint protocol for the investigation of allegations of abuse or exploitation of vulnerable adults in Residential and Nursing Homes and in Hostels by Registration and Inspection Unit & Health and Services Trust July 2009.
  • RCN publications on Raising and Escalating Concerns of Abuse.
  • NMD Guidelines for Best Practice.

 

Safeguarding of Adults at Risk (Vulnerable Adults) can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Safeguarding Vulnerable Adults Including Child Protection

Health Matters (Health & Safety) Ltd can assist you to meet your staff’s training requirements whilst complying with relevant Adult Safeguarding and Child Protection Legislation. The objectives of this 3 hour programme are as follows:

  • Informing individuals of correct practice and procedures.
  • Ensuring that children’s safety also that of vulnerable adults is paramount.
  • Creating the right atmosphere for rewarding and enjoyable experiences.
  • Increasing the peace of mind for all concerned.

 

The training is tailored to meet the needs of staff at different levels, incorporating relevant legislation, organisational policies and working procedures.

 

The course is appropriate for all staff that have contact with adults and children in a caring role. It is particularly relevant to those staff who work directly with children and vulnerable adults and who will potentially be in a position of unsupervised access.

 

Course content can be altered to suit the requirements of staff of different levels working in a variety of settings, including Hospitals, Children’s Homes, Private Agencies, Crèches, Housing Associations, Educational and Youth Services.

 

Safeguarding Vulnerable Adults Including Child Protection can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Supervision & Appraisal

This 3 hour Supervision & Appraisal Training can assist your organization and your staff with responsibility for supervising others to be able to meet their statutory duties and comply with your organisations policy and written procedures by:

  • Increasing knowledge & skills.
  • Improving standards of patient/client care.
  • Identifying solutions to problems.
  • Increasing understanding of professional issues.
  • Enhancing accountability and responsibility for their own practice (NIPEC 2007).

 

This supervisor course for Nursing Staff (also relevant for team leaders within Social Care) deals with developing and utilising supervisory skills, managing and appraising staff, delegation and how to motivate your team to achieve results.

 

Standard 29 of the HSSPS Nursing Home standards states that staff must be supervised and their performance appraised to promote the delivery of quality care and services.

 

Supervision should be undertaken through a structured, practice-focused professional relationship, which involves reflecting on practice through facilitation by a supervisor who must be suitably experienced and skilled.

 

Supervision & Appraisal training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Tissue Viability Wound and Pressure Sore Prevention and Management

The aim of this 3 hour training session which is delivered by our Specialist Tissue Viability Nurse Specialist Advisor is to clarify the role of the Registered Nurse and the Health Care Assistant in relation to tissue viability and wound management and to reinforce to staff the need to follow up to date guidelines for best practice.

 

Wounds such as pressure sores, leg ulcers and other chronic wounds cause pain and discomfort to many people. Management of wounds requires considerable resources in terms of treatment products and staff time. It has been recognised for some time that, despite the large volume of information available, there is a marked variation in treatment in all sectors of the Health and Social Services.

 

There are a number of reasons for the variation in practice. However, it is recognised that a lack of basic education in wound management for health and social care professionals is a major factor. This can be addressed using our specialist training.

 

Tissue Viability Wound and Pressure Sore Prevention and Management can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.

Venepuncture & Phlebetomy

This 1 day specialist training course provides skills training to Registered Nurses and other appropriable personnel who are responsible for taking venous blood samples from the arm. This course is centred on providing healthcare professionals with enhanced skills in the performance of blood collection methods using proper techniques and standard infection control precautions.

 

The course content will reflect the level of training required by the trainees and will incorporate organisational policies and procedures, NMC/An Bord Altranais and NICE best practice requirements.

 

Practice will be by using a simulation arm with synthetic blood.

 

In addition to the training, we advise that each organisation devise a policy and comply with the recommendations for Venpuncture procedures so that all practitioners have clear boundaries and guidelines for their practice.

 

On successful completion, trainees will be equipped with the underlying theory and skills to gain competence under clinical supervision. We recommend a period of supervised practice within 4 weeks of initial training until the nurse or healthcare worker is deemed competent in the procedure. This can be discussed and a programme agreed with our specialist Nurse on the training day.

 

Venepuncture & Phlebetomy training can be delivered from our Newry, Belfast or Dublin training centres. Alternatively, we can deliver in your workplace or any suitable venue in Northern Ireland (NI), Republic of Ireland or Great Britain. Contact our friendly and professional customer service team for a non-committal quotation.